Mercado Livre: a success story in efficiency and organization for distribution hubs

Maximizing efficiency in large-scale inbound logistics

Mercado Livre is the largest e-commerce platform in Latin America, standing out for its vast logistics network. To meet the growing demand for online sales, the company invested in its own infrastructure: the Mercado Envios distribution centers. Located in strategic regions of Brazil—such as São Paulo, Minas Gerais, and Bahia—these centers are high-tech hubs designed for fast receiving, sorting, and dispatch of goods. Operated with automated systems, robots, and artificial intelligence, they optimize storage and order flow, ensuring fast and efficient deliveries across the country. This robust infrastructure strengthens Mercado Livre’s competitive edge in the digital retail market.

Challenge

To build a workstation with ergonomic design, durability, and accessories that support the receiving of goods in distribution centers. These benches are used for the reception, inspection, sorting, and initial organization of items arriving at the distribution hub before being forwarded to their next destination, where further actions will be taken based on the received goods.

Solution

Ellan, in collaboration with the client, developed a high-resistance, long-lasting tubular workstation equipped with shelves, dividers, drawers, and compartments for tool storage. The setup also included supports for monitors, notebooks, barcode scanners, printers, adhesive tapes, and bubble wrap—ensuring that all essential items are organized and readily accessible for efficient operations.

In addition, the workstation comes equipped with an overhead light, an electrical setup for product testing, and carts for handling large boxes. All features were designed with ergonomics in mind, enhancing operator efficiency and productivity at the workstations.

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