Privacy Policy

By sharing your data, we uphold your right to privacy and protect your information securely.

This website’s content is the responsibility of Ellan S/A, located at Rodovia Estrada SP 115/280, km 3.2 – Parque das Árvores, ZIP Code 18.550-000, Boituva/SP, registered under CNPJ No. 04.345.304/0001-41.

When using our website, we collect personal data from individuals, necessitating this Privacy Policy to inform you, the data subject, about how your data is collected and processed.

Our aim is always to provide information clearly and objectively

Acceptance of the policy

By using our website and filling out our contact form, you indicate that you are aware of and agree to the terms and conditions outlined in this document.

If you disagree, please refrain from using our platform and contact us to inform us of your concerns through our communication channels. Our goal is always to address all doubts and serve you in the best possible way.

Collection of personal data

When you fill out your personal data in our form, it is stored for future interaction. The purpose is to respond to your inquiry and present you with other materials based on your initially demonstrated interest.

Rest assured, the data collected is only what is necessary to achieve the specific purpose of the processing.

Data and information protection

Ellan is committed to ensuring the protection and reliability of users’ data on the site, in accordance with the principles and provisions of the General Data Protection Law and other applicable legislation.

It’s important to clarify that we do not sell the collected personal data; they are treated with complete confidentiality. Any sharing will occur solely to fulfill the specific purpose of the processing, with partners who are equally responsible for information security, without any economic benefit.

Cookies

Cookies are small files sent to your computer and stored on your device when accessing our site. On some pages of our website, cookies are inserted into your browser through the Google Analytics system, and all data processing is automatic through AI systems. It identifies the number of times a visitor has accessed some of our web addresses.

These cookies collect information such as IP address, geographic location, referral source, browser type, visit duration, and pages visited. This allows us to improve the quality and performance of our services, as well as combat fraud, serving other legitimate purposes.

Data Storage

We store the information entered in the forms, as well as browsing content, with restricted access through individual login and password of our internal employees. We periodically perform backups and have all technical and administrative security measures in place.

Users should collaborate with the security of their data by using secure environments when accessing our platforms. If you suspect any misconduct, please contact us immediately.

Use of Personal Data

Ellan uses the data and preferences of users registered on our platforms to provide pleasant experiences, deliver targeted advertisements, always aiming to improve experiences and specifically cater to user preferences.

Specifically:

The provided email is used to send content or specific material on the accessed page through form submission. The email address and phone number will be the communication channels to send emails about news related to the company’s segment.

Visitor actions on the pages are monitored to create profiles based on behavior, being qualified by segmentations to simplify interests according to the profile and subsequently execute targeted marketing actions.

All provided information is treated as confidential and will only be used for the purposes described here and previously authorized. If data is used for other purposes not covered by this Privacy Policy, prior authorization from the data subject will be required.

Modification and deletion of personal data

Requests for modification and deletion of personal data should be directed to the e-mail [email protected].

In the case of deletion, all collected personal data will be removed from our systems unless there is a legal obligation requiring their retention. It’s important to note that if any form is filled out again on our website, the data will be re-entered and stored.

Changes to this policy

Whenever Ellan changes the way your data is collected and processed, this policy may be revised. Therefore, it’s important to periodically access this content.

Applicable Law

This document is governed by and should be interpreted in accordance with the laws of the Federative Republic of Brazil.

Our contacts are available and active to receive any suggestions, complaints, or doubts. For matters regarding your privacy or any rights related to the protection of your personal data, please direct your contact to our Data Protection Officer at [email protected].